Reviews
What salon owners say about this equipment.
4.98 · 206 reviews from the factory’s customers worldwide. These reviews concern the same head spa beds, tables and basins we sell and were collected by our manufacturing partner on its wholesale platform between 2023 and 2026. They are not reviews of Headspastore itself. We publish them with permission, unedited except for translation into English and the removal of staff names. Reviewer names are anonymised as they were published.
I'll add a picture when it's finished. The product looks very high quality, I can't wait to start using it. Thanks to the team for all the kindness, help and understanding. Despite the longer delivery than expected to Slovenia, they were always available with answers. All praise to the entire company. Worth ordering ❤️
This machine is perfect for my home based mini salon, no need for pipeline installation and very easy to use. All the parts are working well. I was a new buyer and worried whether it was legit, but the team was so friendly, helpful and very professional with my inquiries. They literally took my worries away. I'm very satisfied and happy with my purchase. Will definitely recommend them and the products! ❤️
We are loving our head spa beds, I ordered 3 for my spa. My rep was very thorough and explained the details I needed in English. The shipment timing was what I expected and delivery was prompt. The directions were a little weird but we figured it out. I highly recommend this company.
Extremely satisfied with the customer service!! They were so communicative through the whole process, and ordering such a big, expensive product, that really put me at ease. There were never any gaps in communication. Very professional and very pleasant to talk with, plus the bed is beautiful! It takes a while to ship from China so be prepared for that, but it was 100% worth it. Definitely recommend!
This bed is everything I thought it would be. It's comfortable and easy to use. The craftsmanship is amazing and the team was a delight to work with. They answered all my questions and made the transaction super easy. I plan on buying another bed as my business expands.
Goods arrived on time, they kept good communication all the way through, answered any questions promptly, very helpful and supportive. All goods are packed carefully and securely. Products look good quality although not installed yet. Appreciated all your help.
What an amazing company to work with! Everything was exceptional, especially the service and communication. They were so accommodating with all my questions and concerns and very patient with me. This is why I will be working with them again!
Surprised. The actual product looks even better than the photos on the website, and it's incredibly sturdy and durable. Our clients are all quite large, and it's very comfortable to lie on.
We ordered 2 head spa beds. Everything is working and I love it so far. Support is really good and responds fast, they provide what you need and answer your questions.
I love this head spa, it's very resistant and beautiful. You can see the video I posted. The team was very nice and patient in answering my many questions. Thank you.
Excellent customer service. Make sure you do your research: I preferred a ceramic bowl for the salon, but if you are just washing hair you should be good.
Thank you! They are very accommodating and the item was delivered safe and complete. Would love to reorder in the future. Highly recommended 👍
Love my machine, great investment. Delivery on the estimated times and in perfect condition. The team was incredibly helpful and friendly.
The bed is extremely sturdy and robust. Even my client, who weighs over 300 pounds, said it was very comfortable to lie on. Nice!
So happy with my head spa beds. I just patiently waited for them to arrive. I am in Mexico and everything worked out perfectly.
The bed arrived sooner than the 60 days. It is lightweight and easy to install. The bed is very comfy and my clients love it!
Very helpful and answered all my questions. Quality is great, delivery took a while but that was expected. 10/10
Everything is fine, they always answered all my questions! Everything is working now! Thank you very much 🙏🏼
The actual item looks even better than in the photos, and the quality is excellent. Reliable manufacturer.
It was exactly the product I wanted. The staff was friendly and responsible. I'm going to keep ordering.
This is a trustworthy manufacturer, and the quality of their products is excellent. Highly recommended.
Amazing! Absolutely love this bed. My clients find it extremely comfortable to lie on.
Very carefully packed, high-quality material, everything as described. Simply perfect.
The pipe connects directly in the room, very convenient. Highly recommended!
Very nice to communicate with, and the product is very nice! 😍 I am in love!
I absolutely love this bed! My clients feel like they are in another world.
I am very satisfied with the quality, communication and speed of delivery.
This bed is so nice!!! I absolutely love it. It looks perfect in my salon.
I recommend them, very good follow-up and excellent customer contact.
Great product quality, love it so much, trustworthy manufacturer!
Wow, the quality of the product is just too perfect! Thank you
The colors are exactly the same as those shown in the picture.
The bed is very sturdy and heavy. The quality is exceptional
The head spa is of very good quality and works very well.
The treatment table is great. Very attentive and helpful.
Great weight of product, love the custom color so much!
Love that I was able to choose the colour of this bed.
It’s beautiful! Thank you very much! You’re the best!
Received all items, great quality, totally satisfied!
Made according to our custom requests, it's perfect.
Good quality, perfect, works well. I recommend them.
Great communication and it’s exactly as described!
This is my second order and I am very satisfied
Everything received is very satisfactory.
Good quality, easy to operate, love it!
Good quality product, excellent service
I really like it. It's very beautiful.
It's magnificent, perfect ❤️❤️❤️❤️❤️.
Very good quality and comfortable
That's great, I'm delighted.
Material: superior quality.
Top, I recommend it 100%.
The machine is very good.
I recommend purchasing.
As shown in the photos
I loved everything 🥰😍
Just like the images
Perfect service
Good service
Can't wait!!
I recommend
Perfect.
Superrrr
Perfect!
Great from start to finish! I was a little worried about making an expensive purchase from another country, but they made me feel safe and confident the whole time, reassuring me everything would be great, and it was! Constant communication, they answered any questions I had and sent me videos of setups. They even sent a couple of free gifts as a first time customer, which was super thoughtful! Product is nice quality and I'm excited to use it!! I would definitely buy again!
Communication with delivery was on point, they helped me a lot with all my questions since it is my first time ordering something this big overseas. The beds were well thought out, all of my clients love this bed, they’re great quality and everything works perfectly!
We are very happy with the quality, everything is as explained in the specifications. Really impressed with how the manufacturer packed the products for safe arrival in Australia. We are yet to install the products, but happy to comment further in the future.
I had so many questions on how to operate my Japanese head spa, and support was extremely helpful in answering all of them, very pleasant from the start. The videos they sent helped me out a ton! Highly recommend!
Company was so helpful, the colour and quality are just like on the website. The delivery packaging was really good, the bed and sinks are in perfect condition. I love it. Would definitely recommend
This bed is wonderful! The team is great to work with and answered my questions even after arrival. Delivered undamaged and packed very well. Will be buying more and recommend it highly! Thank you!
I'm very happy with the order, and the person who helped me with all my questions was a star 🌸 It took a bit longer than I thought, but it was in customs clearance in my country. Thanks 🙏🏻
Everything is perfect, the customer service is excellent!! Support from start to finish! Responsiveness, availability, tracking!! I recommend 100%. Thank you so much! I am delighted.
I ordered two head spa beds and was amazed by the quality. I'm happy with the product. The company provides excellent customer service; they are available to assist you at all times.
I think it's a very good start for beginners in this business. My only regret is that the plastic steam part doesn't fit under the table, but that's the only remark so far.
Such a positive experience getting personalized customer service, even months on after purchase. This has been the best buying experience yet. Highly recommend.
Amazing customer service! My item was delivered to my front door. They made everything nice and smooth. Any time I had a question, they answered. Thank you!
Ordered a head spa basin, very well protected. The team is very responsive to our questions and very serious. Thank you 🙏 Don't hesitate, it's great 👍
Very good. A slight leak due to a missing seal, but quickly fixed with a silicone seal. Product as described and working perfectly.
Highly recommend, the bed is even more beautiful in person! Very professional and quick to respond. Best company to order from.
Really happy with this basin, worked great and as described! Great communication, they answered any questions I had promptly.
I was impressed by the quality of the device and everything was well packaged to avoid shocks. Thank you again for the gift.
The item is compliant, I received it on time within the delivery deadline. The salesperson is very kind and professional.
Good product. The team is attentive, responds quickly and explained many things to me. Very good relations, I recommend!
Professional service, high quality products, great packaging & Fast delivery! I would highly recommend it. Thank you!
Top quality, top service,, ship out order super fast. Reordered 3 times, 2 containers, definitely will order again.
Very helpful and thoughtful, they help you all the way! Respond fast, explain very well and give excellent advice.
Arrived in perfect condition and as described. Communication was excellent throughout, I strongly recommend them.
Thank you very much to the team, very professional and very kind. They were able to respond to all my requests ❤️
Haven't hooked it up yet but so far so good. The massage element is awesome, that's the first thing I tried out.
Arrived in good condition and well packaged! I recommend. The customer service was great and very responsive!
They are responsive and attentive. The product is in good condition and of quality! I am very satisfied.
Super good service, professional, patient and sweet. Good quality salon massage table, highly recommend.
I love it! The video before delivery was great and it's just perfect. The support was wonderful! 🥰
The product quality is very good, the service is also in place, is a trustworthy manufacturer
Recommended. Our communication was very smooth, and the product quality is well guaranteed.
The products are solid and easy to use. Functions and designs you can't find anywhere else.
This is the perfect multi functional table. Very good quality and easy ordering process
Excellent service, they respond very quickly and support us throughout the process.
Everything was excellent, very well packaged, no broken things! Will order more.
The item meets my expectations, I thank the salesperson for being attentive.
Good quality, timely delivery, like it very much, very smooth communication
Multifunctional, one bed multi-purpose, can meet different needs, very good
Recommend this bed; good quality, fast answers. Just very long delivery.
It's spectacular, it's very relaxing. Easy to use and of good quality.
Great customer service. On time. Quality products. Highly recommended.
Very satisfied, they were able to respond to my request very quickly.
Everything was great and professional. I am pleased with the service.
Design: perfect. Size: meets my needs. Material: new and remarkable.
Looks great and the chosen colour is beautiful, as expected. Great.
This is the best shampoo bed ever. High quality with fast shipping.
Incredible attention, estimated delivery time, and 100% quality.
Everything went well, the material is beautiful and very good.
Excellent product, excellent quality and excellent materials.
The quality is good and it works well. I will purchase again!
Have purchased 2 from them before this bed. Would recommend.
Support was wonderful and very responsible. Would use again.
Good service, communication and quality. Highly recommended.
Very beautiful, I am satisfied with the very good quality.
The bed is actually larger than it appears in the photo.
Fast, easy delivery. Exactly what I needed and wanted.
I received the order in good condition. Good service.
I am so happy with the head spa bed. ❤️ ❤️ ❤️ ❤️ ❤️
I recommend them. Everything good. Great people.
Great product and good relations with the team.
Perfect!!!!! Super responsive and fast!!! 😍😍😍
Good design, good quality. Helpful service.
Product quality is very good! Very satisfied
Very fast air shipping. 10 days to France.
Material: good. Design: good. Size: good.
Very good product and super high quality
Excellent communication, great service.
I recommend them with my eyes closed!!!
Beautiful, really excellent material.
Amazing products and customer service
Just like in the photos, even better!
Very nice quality... nice material!!
Everything was perfectly delivered.
Good communication, quality product
Great quality and nice packaging.
Everything is perfect, thank you.
Quality of the product is so good
Perfect!!!!! Thank you very much.
Works very well. Easy to install
I like it and will order again.
Very good quality for the price
Good material and good quality
Very accommodating, thank you.
Excellent product quality.
Everything is going well.
The quality is very good.
Very good quality product
It's all good. Love it.
Very good for the scalp
Everything is perfect.
High-quality service.
Great condition! Top.
Everything is fine.
I highly recommend!
Super complete bed.
Quality is great.
Excellent product
Perfect as usual
Good products.
So far so good
Very satisfied
Design: good.
Good product!
Good product
Good quality
Top quality.
Top product
I like it.
Excellent!
10000% 👍🏼.
Perfect!!!
Very good.
Very good!
Perfect 😍.
Very good.
Excellent
Very good
Very good
Perfect!!
Very good
Very nice
Very good
I like it
So good.
Perfect.
Perfect
Perfect
Perfect
Perfect
Love it
Love it
Super 👍
Good.
Great
Good!
Top.
Good
Good
Good
Best
Good
Good
These reviews describe the equipment and the ordering experience with our manufacturing partner. Delivery times mentioned by reviewers are their own; for our current lead time see Delivery & warranty. We do not offer incentives for reviews and we do not publish invented ones.