Kohaku

Included: the head spa unit in your finish, headrest, water arc, and the steam unit with steam cap. Delivery to your door: free until November 30 (normally $199), import duties included.

• 1 x Electric ceramic head spa chair with plumbing connection
• 1 x XL extendable arch with brushed gold finish
• 1 x Ultra-comfort silicone headrest
• 1 x Waterproof protective cover
• 1 x Light therapy system
• 1 x Hair-catching filters
• 1 x Sealing plugs
• 4 x Plumbing hoses
• 1 x Drainage connection
• 1 x Fumigation unit and capsule
• 1 x Power cable with the plug for your country (110-240 V, CE)
• 1 x User manual
• 1 x Complete cleaning protocol

You provide: towels, your treatment products, a practitioner stool and the water and power points described under Installation requirements.

What you provide. Cold and warm water plus a drain, within reach of the head end of the unit, and one power socket (110-240 V, the plug for your country is included, CE certified). That is the same set-up as a shampoo basin. The unit works on mains pressure: there is no pump, boiler or water treatment to add. The mixer taps on the unit set the temperature, and used water goes straight to the drain. It is never recirculated.

Connection. The flexible hoses and drain connections are in the box (see In the box). The unit is placed, connected to hot, cold and drain, and plugged in. A plumber is recommended and does this in about an hour, but anyone handy with water connections can do it. Your own plumber is fine: the warranty stays valid, only the plumbing work itself is not covered by it. An installation manual ships with the unit.

Space. The footprint in the specifications, plus about 80 cm of working space at the head end and along one long side. Allow for the reclined length when the chair is fully lowered.

Delivery access. Delivered to the ground-floor entrance in a reinforced crate. Check the route to the treatment room (doors, corridors, no stairs or lift needed) before you order, and ask us for the crate dimensions if access is tight.

Care. Lay a clean, preferably white towel on the mattress before every treatment. Wipe the surface after each use with a soft cloth and a non-abrasive product, disinfect contact areas with an antibacterial spray, and keep the mattress from staying wet. Clean the basin like a sink. A full cleaning protocol ships with the unit.

Delivery. Made to order. Delivered to your door in 8-10 weeks (US/CA: duties paid, straight from the factory). Delivery: free until November 30 (normally $199 per unit) to the EU, UK, US, Canada and Australia, import duties and customs clearance included. Other countries: delivery quote on request. Delivered to your ground-floor entrance on an agreed date; we confirm when it ships, with the tracking number. Inspect on arrival and report visible transport damage within 48 hours with photos.

Warranty. Two years on parts and workmanship. Replacement parts ship from the factory; most repairs are done on site with our instructions. Returns. Every unit is made to order in your finish. You can cancel free of charge within 48 hours after payment, before we place the order with the factory; after that, orders cannot be cancelled, changed or returned, and no right of withdrawal applies. Full policy: Returns & refunds.

Card or bank transfer, in US dollars, 100% on order. EU businesses with a valid VAT number order without VAT (reverse charge) at checkout. Prices are shown excl. VAT; for private customers in the EU, VAT is added at checkout. Three units or more: project pricing.